Motivation and Success Factors Influencing the Work Performance in Renewing Healthcare Accreditation of Uthumphon Phisai Hospital Staff, Uthumphon Phisai District, Sisaket Province

Abstract

This descriptive cross-sectional study aimed to investigate the motivation and success factors influencing the work performance in renewing healthcare accreditation among staff at Uthumphon Phisai Hospital, Uthumphon Phisai District, Sisaket Province. The study population consisted of 56 individuals’ data were collected using a questionnaire validated by three experts, with all items showing a content validity index (CVI) above 0.50. The questionnaire demonstrated high reliability, yielding a Cronbach's alpha coefficient of 0.98. Additionally, in-depth interviews were conducted with 10 participants to support the quantitative findings. Data collection was carried out from July 3 to July 22, 2024. Descriptive and stepwise multiple linear regression analysis were employed for data analysis, with a statistical significance level set at 0.05. The findings revealed that the overall levels of work performance in renewing healthcare accreditation, motivation, and success factors among the hospital staff were high, with mean scores of 3.84 (S.D.=0.59), 4.00 (S.D.=0.44), and 3.73 (S.D.=0.55), respectively. The factors significantly influencing work performance included motivational factor related to recognition (p-value <0.025), the success factor involving support plans at all organizational levels (p-value<0.001), the motivational factor regarding achievement in work (p-value<0.001) and the motivational factor related to career advancement (p-value=0.050). Collectively, these four independent variables significantly predicted staff work performance in the accreditation renewal process, explaining 71.70% of the variance (R²=0.717, p-value<0.001).