Factors Associated to Job Stress among Officers in a General Hospital
Job Stress among Hospital Officers
Keywords:
factor, stress, officer, hospitalAbstract
This descriptive research was conducted to investigate factors associated with job stress among 922 officers working in a general hospital. Research instruments were questionnaires, covering different significant aspects including personal information, occupational factors, and job stress measure survey based on Karasek's Demand-Control Model. Associations among factors were analyzed by chi-square test. It was found that 19.5% of officers have job stress in high-stress group. External factors related to work stress were: ages, income, economic status, family burdens, activities to relieve stress. While internal factors were: work sectors, working experiences, shift works, holidays, working seven consecutive days a week, long working hours, the job that requires direct contact with the patient, factors that cause stress during work (supervisors, lower- level associates, workload and rewards), workloads (treatment/patient nursing, procedural work, coordination work, evaluation and quality work), job security, social support, and workplace hazards were significantly related to job stress. The result of this study can be applied for preventing, monitoring, and providing assistance to officers with high-stress risk groups, increasing social support, especially from supervisors and colleagues, increasing welfare as well as improving the environment in the hospital in order to reduce stress caused by officers' work in hospital.
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