Development of Health Education and Health Counseling Model Using LINE Official Account Application for Parents in Caring for School-Aged Children

Abstract

This research and development aimed to develop a health education and counseling model via LINE Official Account application for parents in school-aged child care. It also sought to compare parents' confidence in caring for their children before and after using the developed model, and to study the satisfaction of both parents and professional nurses with the developed model. The study was conducted in four phases: 1) problem analysis, 2) model design and development 3) model implementation with a sample group of 27 parents and 5 professional nurses, and 4) evaluation of the developed model. The research instruments included a parental self-efficacy assessment form and a satisfaction assessment form for parents and professional nurses. These instruments were validated for content quality by three experts, yielding a Content Validity Index of .86 and a Cronbach's alpha coefficient of .86. Data were analyzed using descriptive statistics and paired sample t-tests.

The results revealed that 1) the health knowledge and counseling model via the LINE OA application, named "School-Aged Children Care," presented knowledge through infographics and provided a channel for inquiries via a message box. 2) Following the implementation of the model, parents exhibited a statistically significant increase in their confidence in caring for school-aged children (t = 9.93, p < 0.001), and the overall satisfaction was high for both parents (M = 4.40, S.D. = 0.54) and professional nurses (M = 4.54, S.D. = 0.51). These findings suggest healthcare professionals should use LINE OA for health education and counseling, as it's an accessible, straightforward, and modern platform enabling parents to review information independently.