Factors Affecting Burnout among Pharmacists in Siriraj Hospital
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Abstract
Objective: To determine the incidence of burnout and factors associated with burnout among pharmacists in Siriraj hospital. Methods: The study employed paper-based questionnaire to collect the data on demographic data, relationship with colleagues, supervisors and families, stress and burnout in 230 pharmacists in Siriraj hospital. Burnout was measured by the 22-item burnout questionnaire for public health officers modified from the Maslach Burnout Inventory. Burnout consisted of three domains including emotional exhaustion, depersonalization, and reduced personal accomplishment. Those having high degree of burnout was defined as those having a high level of score in at least one of the domains i.e., high level of emotional exhaustion (with the score 27-54), high level of depersonalization (with the score 13-30) or high level of reduced personal accomplishment (with the score 39-48). Results: Response rate with completed questionnaires was 77.8%. The majority of respondents were females (82.1%). Median (interquartile range) of age and working years were 34 (30-38) and 10 (5-13) years, respectively. Mean scores (±SD) for emotional exhaustion, depersonalization, and reduced personal accomplishment were 18.6±10.44 (out of 54), 9.0±5.94 (out of 30) and 15.4±9.09 (out of 48), respectively. Overall, percentage of pharmacists with burnout was 29.6% with 20.7%, 24.0% and 0.6% having high degree of emotional exhaustion, high degree of depersonalization and 0.6% high degree of reduced personal accomplishment, respectively. Significant predictive factors of burnout were stress (b=0.326, P<0.001), intention to quit within one year (b=1.228, P=0.003) and jobs requiring skill utilization (b=-0.948, P=0.015). Conclusion: This study revealed the magnitude, severity and factors associated with burnout among pharmacists at Siriraj hospital. The results provide information for the management to design the measures for preventing and resolving burnout in pharmacists.
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ผลการวิจัยและความคิดเห็นที่ปรากฏในบทความถือเป็นความคิดเห็นและอยู่ในความรับผิดชอบของผู้นิพนธ์ มิใช่ความเห็นหรือความรับผิดชอบของกองบรรณาธิการ หรือคณะเภสัชศาสตร์ มหาวิทยาลัยสงขลานครินทร์ ทั้งนี้ไม่รวมความผิดพลาดอันเกิดจากการพิมพ์ บทความที่ได้รับการเผยแพร่โดยวารสารเภสัชกรรมไทยถือเป็นสิทธิ์ของวารสารฯ
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