Integrating Pharmacist’s Roles in Health Consumer Protection into Community Health System
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Abstract
Objective: To explore the integration of pharmacist’s roles in health consumer protection into community health system. Method: This study was qualitative research collecting the data by conducting in-depth interview with pharmacists and those in community health system, observing pharmacists’ work process and doing documentary research on pharmacists’ work. Data collection was conducted between November 2015 and July 2016. Data were analyzed through interpreting and examining the meaning of qualitative data. Results: Integration of the works on consumer protection practice into community health system was not limited only to those related to law enforcement targeting on the control and supervision of health products to ensure safety of use. Instead, it was a step out of legal context to reach the public as a consumer directly affected by consuming health products. Dimension of the problems on consumer protection, hence, were related to social and cultural context in the community. Resolution of the problems was inevitably in collaboration with the community within its context to identify its potential and empower the community on its knowledge base together with pharmacists’ scientific one by using knowledge management process leading to learning of community and the continuous and sustainable monitoring of the problems as its normal way of life. Conclusion: Expanding of the roles of pharmacists on consumer protection in community context requires the integration of knowledge, skills and expertise from various disciplines, including pharmaceutical sciences, social sciences and humanities etc., that needs to be trained. Pharmacists need to shift their paradigm of working to step over ideology of scientific thinking and adopting a holistic view by deserting the idea of oneself as a center of knowledge. The shift equates bending down oneself to the existing knowledge within the community and integrating it to become practical knowledge for the community, valuing and meaning giving on self and work that benefits the mankind, respecting the others, and viewing oneself and others as human sharing happiness and suffering in society. The shift enhances values and meaning of the work on consumer protection in community for humanity in remedying the society consistent to the real philosophy of community health system.
Article Details
ผลการวิจัยและความคิดเห็นที่ปรากฏในบทความถือเป็นความคิดเห็นและอยู่ในความรับผิดชอบของผู้นิพนธ์ มิใช่ความเห็นหรือความรับผิดชอบของกองบรรณาธิการ หรือคณะเภสัชศาสตร์ มหาวิทยาลัยสงขลานครินทร์ ทั้งนี้ไม่รวมความผิดพลาดอันเกิดจากการพิมพ์ บทความที่ได้รับการเผยแพร่โดยวารสารเภสัชกรรมไทยถือเป็นสิทธิ์ของวารสารฯ
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