Factors Related to the Participation in Quality Development and Hospital Accreditation of Health Personnel at Community Hospitals in Bueng Kan Province

Abstract

The objectives of this study were to : (1) study the levels of personnel participation; (2) study personal characteristics, motivation factors and organizational support; (3) examine the relationship between personal characteristics, motivation factors as well as organizational support and personnel participation; and (4) identify problems and suggestions for improvement, all related to quality development and hospital accreditation at community hospitals in Bueng Kan province. The study was undertaken on a sample of 196 health personnel, selected using the stratifed random sampling method from all 396 health personnel of the hospitals. A questionnaire with the reliability value of 0.85 to 0.95 was used for data collection; and data were collected and then analyzed to determine frequency, percentage, arithmetic mean, standard deviation, chi-square and Pearson’s product-moment correlation coeffcient.

The fndings showed that : (1) among the respondents, their overall level of participation in quality development and hospital accreditation was at a high level; (2) most of them were female, aged 30 years or under, having less than 5 years of work experience as registered nurses, and having been involved in quality development activities and trained in this matter over the past 2 years; their motivation factors related to this matter were at a high level; while the organizational support for such efforts was at a moderate level; (3) their professional and motivation factors as well as organizational support were signifcantly associated with the participation in quality development and hospital accreditation; and (4) major problems included inadequate personnel, budget and supplies/equipment. It is recommended that assigned the job to other personnel and adequate supplies/equipment or use alternative material should be provided