Nursing Service System Development for Covid-19 Patients
Nursing Service System Development for Covid-19 Patients
Keywords:
nursing service, system development, Coronavirus disease 2019Abstract
The recent pandemic outbreak of Coronavirus disease 2019 (Covid-19) in Thailand was related to outbreak in Myanmar and Myanmar migrant workers in Thailand. Since Mae Sot hospital, Tak Province was in the special economic zone near Thailand-Myanmar border, preparedness for response to Covid-19 outbreak was challenging. This research and development aimed to develop the nursing service system and show its results for Covid-19 patients in Mae Sot Hospital. The study was conducted during March 2020 to October 2021. The study consisted of 4 steps including 1) situation analysis; 2) development and planning of the nursing care for Covid-19 patients according to components of nursing service system; 3) operation of the service system including preparedness of human resources, medical and personal protective equipment, wards and environmental, nursing care manuals and clinical nursing guidelines, training and supervision; and 4) evaluation of the system. Research Instrument including the plans and check-list for seven items on nursing service system development for covid-19 patients and patient’s satisfaction. The established nursing service system for covid-19 patients in this Thailand-Myanmar border area could serve > 3,000 Covid-19 patients. Nearly half of the 77 patients were satisfied with the highest level. Thus, nursing service system development for Covid-19 patients has a good result for both patients, personnel and the organization. Therefore, should proceed continuously and adjust according to the epidemic situation
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