Motivation and Organizational Support Affecting Knowledge Management of Health Personnel in General Patient Care at Node Community Hospital in Chaiyaphum Province

Abstract

This is a cross-sectional descriptive research aimed to study the motivation and organizational support affecting knowledge management of health personnel in general patient care at node community hospital in Chaiyaphum province. The studied population was 324 personnel for patient care in inpatient ward buildings at the hospital node. The samples were 140 personnel randomly selected by stratified random sampling and 12 key informants were selected to participate in focus group. The questionnaire was examined and verified by three experts for content validity and Item Objective Congruence of all item yielding more than 0.05 and tested for reliability by Cronbach’s Alpha Coefficient was motivation at 0.95, organizational support at 0.96, knowledge management of health personnel in general patient care at 0.92 and whole editions were at 0.97 Data analysis was performed by descriptive statistics and Inferential statistics, Pearson’s Product Moment Coefficient and Stepwise Multiple Linear Regression. The level of statistical significance was set at 0.05

The results showed that motivation, organizational support and the knowledge management in general patient care were found at high level. The motivation organizational support had moderate relationship with the knowledge management in general patient care (r=0.634, p-value<0.001, r=0.623, p-value<0.001 respectively). The two motivation variables of work itself and personal life and two organizational support variables of management and technology could join predicting the knowledge management of health personnel in general patient care at node community hospital at 50.7 percent (R²=0.507, p-value<0.001).