Quality of Life and Work Performance of Officials of the Phatthalung Provincial Administration Organization

Abstract

This cross-sectional descriptive research aimed to examine the official-service system, values and
quality of work of the officials of the Phatthalung Provincial Administration Organization. At the Phatthalung
Provincial Administration altogether 173 officials are working for more than 6 months during the fiscal year
2010. By means of a systematic random sampling, 110 participants were asked to participate in the study.
Questionnaires were used to collect information. From the 110 officials 106 completed a questionnaire (96.36
percent). Data were analyzed using descriptive statistics such as frequency distribution, percentage, average,
standard deviation, maximum- and minimum values.
It was found that 61.32 percent of the officials working at Phatthalung Provincial Administration
Organization were female in the age between 24 to 58 years (mean 37.50 years S.D. 8.82). The duration of
working as an official was 2 to 34 years (mean 11.98 years,S.D. 8.84). Approximately three fourths of them
were married. The highest educational degree was Bachelor (67.92 percent). The attitudes of the participants
(62.26 percent) towards administrative issues were neither very good nor very bad. A minority of 37 74% had a
very good attitude towards their administrative work. Also the majority of officials (79.25 percent) considered
the benefit of their work to be neither very good nor very bad. The quality of life of the study participants was
considered very good for more than 70 percent of the respondents. For example, 94.34 (Mean 17.01, S.D.
2.46) percent of the officials agreed that matters being of benefit for the society should be of major importance.
Safety work conditions got a high priority in this respect (87.74 percent (Mean 16.41,S.D. 3.09). Another
aspect mentioned quite often was the importance of teamwork and working together in order to serve the
society (73.58 percent (Mean 33.60, S.D. 5.46).