Opinion Survey on the Participation in the MOH PROMPT Station Platform among Pharmacy Entrepreneurs: A Case Study of Udonthani Province

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Jirawan Koolvitit
Natapohn Chaipichit
Pajaree Mongkhon

Abstract

Objective: To explore the opinions towards the participation on the MOH PROMPT Station platform among pharmacy entrepreneurs and its affecting factors. Methods: A cross-sectional survey was conducted in a sample of entrepreneurs in community pharmacies within Udonthani province during July to August 2022. Questionnaires in the study consisted of the items on general information on community pharmacies, reasons for participating or not participating in the MOH PROMPT Station platform, and opinions towards the platform.  Results: Out of 102 surveyed community pharmacies, 24 participated in the MOH PROMPT Station platform.  Reasons for non-participation included insufficient staff (60.3%), increasing the risk of COVID-19 to personnel in the community pharmacies (57.7%), and insufficient space for services (35.9%). Moreover, most pharmacy entrepreneurs believed that participating in the MOH PROMPT Station platform facilitated the access of public to various places during the Covid-19 endemic, and increased the role of community pharmacies in providing relevant education to public. However, pharmacists reported longer service times. Multivariable analysis revealed that independent pharmacies (adjusted odds ratio [AOR]=0.02, 95% CI: 0.00-0.19, p=0.001) and duration of business operation between 5-10 years (AOR=0.08, 95% CI: 0.01-0.66, p=0.019) were significantly associated with low participation in the MOH PROMPT Station platform.  Conversely, having a pharmacist as an owner (AOR=39.00, 95% CI: 2.68-599.32, p=0.007) was associated with increased participation in the platform. Conclusions: Approximately three-quarters of pharmacies did not participate in the platform due to insufficient staff and concern over the increased risk of COVID-19 infection. Therefore, policy makers should develop strategies to motivate pharmacies to increase their participation in the government platform. This would help ensure public access to services and promote the role of pharmacists in serving the community.

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Research Articles

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