Key Success Factors for Learning Air Traffic Control
Keywords:
air traffic control, learning, Key Success Factors, Analytic Hierarchy ProcessAbstract
This research aimed to prioritize Key Success Factors--KSFs for learning air traffic control by using Analytic Hierarchy Process--AHP approach, using Civil Aviation Training Center--CATC as a case study. The tools in this research were an assessment form for suitability of the KSFs in the context of CATC and an AHP-based questionnaire for pairwise comparison. This study reviewed the literature on key performance indicators and KSFs for learning air traffic control. Data on suitability of each KPI or KSF were collected using an assessment form developed based on literature review, in which the respondents were 20 instructors from CATC. The obtained data were the analyzed by one-sample t-test at a significance level of 0.05, and seventeen KSFs were then identified. It could be concluded that they were suitable in the context of CATC. Finally, these KSFs were prioritized by AHP approach by 14 aviation traffic controllers. Each of them had experience in fields at least eight years. The AHP results showed that the top three KSFs with the highest overall priority score were on the job training, planning for appropriate training and knowledge of air traffic control, and the learner's agreements, respectively.
References
Angelova, B., & Zekiri, J. (2011). Measuring customer satisfaction with service quality using American Customer Satisfaction Model (ACSI Model). International Journal of Academic Research in Business and Social Sciences, 1(3), 232-258. doi: 10.6007/ijarbss.v1i2.35
Aydin, O. T. (2012a). The impact of motivation and hygiene factors on research performance: an empirical study from a Turkish University. International Review of Management and Marketing, 2(2), 106-111. https://www.econjournals.com/index.php/irmm/article/viewFile/180/109
Bagwan, A. K., & Bhola, S. S. (2018). Awareness and significance of e-banking among rural India. Pravara Management Review, 17(1), 46-52. https://bit.ly/3a4fXiB
de Reuck, S., Donald, F., & Siemers, I. (2014). Factors associated with safety events in air traffic control. Ergonomics SA, 26(1), 2-18.
Gardi, A., Sabatini, R., & Ramasamy, S. (2016). Multi-objective optimization of aircraft flight trajectories in the ATM and avionics context. Progress in Aerospace Sciences, 83, 1-36. doi: 10.1016/j.paerosci.2015.11.006
Gorsevski, P. V, Jankowski, P., & Gessler, P. E. (2006). An heuristic approach for mapping landslide hazard by integrating fuzzy logic with analytic hierarchy process. Control Cybern, 35, 121–146. http://matwbn.icm.edu.pl/ksiazki/cc/cc35/cc3517.pdf
International Civil Aviation Organisation (ICAO). (2001). Procedures for air navigation services. air traffic management, Doc 4444, International Civil Aviation Organization. Canada: International Civil Aviation Organization.
International Civil Aviation Organisation (ICAO). (2016). Manual on air traffic controller competency-based training and assessment, Doc 10056, International Civil Aviation Organization. Canada: International Civil Aviation Organization.
International Civil Aviation Organisation (ICAO). (2018). Air traffic services, Annex 11, International Civil Aviation Organization. Canada: International Civil Aviation Organization
ISO/DIS 22400-2. (2014). Automation systems and integration—key performance indicators for manufacturing operations management-Part 2: Definitions and descriptions. Switzerland: ISO 22400-2:2014
Khan, I., Zameer, Q. A., & Burney, M. T. (2018). Impact of naming under ‘international’ tag on the brand equity of private universities. International Journal of Techno-Management Research, 5(4), 43-53. http://www.ijtmr.com/docs/vol5/ma18(7).pdf
Khan, S., Nabi, A. A., & Hafeez, A. (2016). Factors affecting tourism in northern areas of Pakistan. Journal of Economic Info, 3(4), 1-6. https://doi.org/10.31580/jei.v3i4.90
Komnamool, N. (2008). Aviation techonology and airport industry. Bangkok: Project Spreading Science for National Development. (in Thai)
Kuany, M. D. W. (2012). Improving my professional practice and students’ learning skills through action learning in economics education: a pedagogical action research conducted at dr. JG-Must, South Sudan (Master's thesis). OsloMet – Oslo Metropolitan University. Oslo, Norway
Kruglyak, A. (2010). Modeling and simulation of embedded real-time software (Master’s thesis). Luleå University of Technology. Swedish.
Madu, C. N., & Georgantzas, N. C. (1991). Strategic trust of manufacturing automation decisions: A conceptual framework. IIE Transactions, 23(2), 138-148. https://doi.org/10.1080/07408179108963849
Madu, C. N., Kuei, C. H., & Madu, A. N. (1991). Establishing priorities for the information technology industry in Taiwan: a Delphi approach, Long-Range Planning, 24(5), 105-118.
Panprasit, D., & Somsuk, N. (2016). A study on the relationship between human factors and air traffic control’s training achievement (Master’s thesis). Eastern Asia University. Pathum Thani. (in Thai)
Poku, J., Asare, M. B., & Ricky, W. (2017). Scrutiny of customer satisfaction with service delivery of mobile telecommunication networks: A case of Navrongo. International Journal of Statistics and Actuarial Science, 1(3), 78-86. doi: 10.11648/j.ijsas.20170103.12
Reeves, S. (2005). Key elements for interprofessional education. Part 1: The learner, the educator and the learning context. Journal of Interprofessional care, 19(sup1), 21-38. https://doi.org/10.1080/13561820500083550
Rockart, J. F. (1979). Chief executives define their own data needs. Harvard business review, 57(2), 81-93. https://hbr.org/1979/03/chief-executives-define-their-own-data-needs.
Saaty, T. L. (2005). Theory and applications of the analytic network process: Decision making with benefits, opportunities, costs, and risks paperback (3rd ed.). USA.: RWS Publications.
Saaty, T. L. (1980). The analytic hierarchy process: Planning, priority setting, resource allocation. New Yor: McGraw-Hill.
Saaty, T. L., & Vargas, L. G. (1998). Diagnosis with dependent symptoms: Bayes theorem and the analytic hierarchy process. Operations Research, 46(4), 491-502. doi: 10.1287/opre.46.4.491
Saaty, L. T., & Vargas, L. G. (2012). Models, methods, concepts and applications of the analytical hierarchy process (2nd ed.). New York: Springer Publishers
Shahin, A., & Mahbod, M. A. (2007). Prioritization of key performance indicators: an integration of analytical hierarchy process and goal setting. International Journal of Productivity and Performance Management, 56(3), 226-240. doi: 10.1108/17410400710731437
Srinual, N., Nongpa, A., Sinrat, S., Chamsuk, W., & Yaklai, P. (2016). Application of the Analytic Hierarchy Process on Warehouse Location Selection Factors. Business Review Journal, 8(2), 75-90. (in Thai)
Suklertnuntakij, P. (2001). Development of air traffic controller competence in Bangkok airport. Bangkok: Ramkhamhaeng University (in Thai)
Teesuka, P., & Uamcharoen, S. (2015). The development of teaching model: Curriculum development course by using reseach based learning approach for pre-service teachers academic base for curriculum development for teacher professional students. Silpakorn Educational Research Journal, 7(1), 135-147. (in Thai)
Updegrove, J., & Jafer, S. (2017). Optimization of air traffic control training at the federal aviation administration academy. Aerospace, 4(4), 50. https://doi.org/10.3390/aerospace4040050
van der Klink, M. R., & Streumer, J. N. (2002). Effectiveness of on-the-job training. Journal of European Industrial Training, 26(2/3/4), 196-199. https://doi.org/10.1108/03090590210422076.
Winebrake, J. J., & Creswick, B. P. (2003). The future of hydrogen fueling systems for transportation: an application of perspective-based scenario aanalysis using the analystic hierarchy process. Techological Forecasting and Social Change, 70(4), 359-384. doi: 10.1016/S0040-1625(01)00189-5
Yadav, G. (2018). Product characteristics that influence consumer purchasing decisions of small cars. International Journal of Research Granthaalayah, 6(1), pp. 463-469. https://doi.org/10.29121/granthaalayah.v6.i1.2018.1655
