Awareness of health status access to health service and satisfaction in receiving health services of migrant workers in Phuket and Ranong

Abstract

This study aims to study awareness of health status, access to services, and satisfaction with Receive health services for migrant workers in Phuket and Ranong provinces to provide information on the development of health services for migrant workers appropriately. The researcher selected a specific sample of migrant workers aged 18 years and above in Phuket and Ranong provinces who can communicate and understand Thai language, listen or read their own language and volunteered to participate in the project. This study had 413 migrant workers participating in the project by collecting data between January - May 2024 using inquiries consisting of 2 sections, namely general information and a questionnaire about health status awareness. Access to health services and satisfaction in receiving health services.

                The study found that the majority of migrant workers were 50.1 percent male. Both sexes had the highest proportion in the age group of 25-34. 30.5 percent were Myanmar citizenship. 100 percent. Most migrant workers lived in Thailand between 1-3 years, 34.4 percent, marital status, 57.6 percent, junior high school graduation, 43.1 percent. In terms of employment status of migrant workers, 92.0 percent had jobs. The top three occupations were in the construction sector, shop assistants and freelance occupations, accounting for 55.4 percent,6.8 percent and 5.8 percent, respectively, the main income of migrant workers is 10,000-15,000 baht per month, accounting for 37.5 percent. Financial institutions have to spend frugally and save, 67.3 percent, self-health information is very good, 48.0 percent, physical and mental health problems less than 5 days, mostly 82.8 percent and 79.0, their own health insurance information found that most of them know their own health insurance information, 64.0 percent and do not know their own health insurance card, 27.0 percent. For people with health insurance cards, most use social security cards, 42.6 percent and use health insurance with private companies, 16.5 percent. When it is necessary to see a doctor, nurse or public health workers for the treatment of illness, there is satisfaction with the service received, sometimes accounting for 22.5 percent. For information on dental check-ups, most of them have never seen a dentist, 63.4 percent, and see a dentist for a dental check-up within 1 year, accounting for 11.6 percent, and in the past 30 days, when I get sick, I will take painkillers 1-3 times, accounting for 20.6 percent, and 57.6 percent, never take painkillers and reduce fever.