DEVELOPMENT OF INFORMATION SYSTEMS FOR CAPITAL PLAN DATABASE MANAGEMENT OF THE AFFILIATED AGENCY CHIANGRAI PROVINCIAL PUBLIC HEALTH OFFICE

Abstract

BACKGROUND: One of the roles of Chiangrai Provincial Public Health Office is to compile the capital plan of the affiliated agencies. In the past, there was a problem with the incompleteness of capital plans, for example, late of timelines of submitting and incomplete information. The percentage of accurate data was only 2.17 and 4.46 in the building capital lists and equipment capital lists respectively. Moreover, we found the lost evidence documents on every year.

OBJECTIVE: The purposes of this study were (1) to explore the needs of information system users and data users (2) to develop information systems of capital plan database management in Chiangrai Provincial Public Health Office, and (3) to study the users’ satisfaction with information systems of Capital Plan Database Management.

METHODS: This study is mixed-method research that involve qualitative and quantitative data. The qualitative research was using the interview form by asked the needs of information system from 36 data users. The information from these interviews were used to develop information systems for Capital Plan Database Management by using the SDLC process. The quantitative research explored 70 users’ satisfaction of information systems by using a questionnaire. There are 0.82 of IOC and 0.92 of Cronbach's Alpha Method correlation coefficients. Furthermore, the information was analyzed by basic statistics, frequency, percentage, mean and standard deviation.

RESULTS: This study found that information system users want the system to help store the data 2 parts of important information, including, part 1: building request details (general data, rational, document) and part 2: durable articles request details (general data and document). The information systems of capital plan database management were developed to consist of 5 modules (home screen window, building request window, durable articles request window, priority sorting window, and report window). The results of the user satisfaction assessment of the development information program revealed that the satisfaction of overall information system users was at a high level (mean score 4.38±0.32) and the satisfaction of assessment results in each aspects was at a high level in all categories.

CONCLUSIONS AND RECOMMENDATIONS: The information systems for capital plan database management could satisfy the users of the system in Chiangrai Provincial Public Health Office at a high level. Therefore, the provincial area should support using this information system.