Development of Guidelines for Screening Patients during Situation COVID-19 Hang Chat Hospital, Hang Chat District, Lampang Province

Abstract

            This participatory research purposes to develop an assessment guideline and examine the outcomes of implementing guidelines for patient screening during Covid-19 pandemic at Hang Chat hospital. This study used the Bureau of Nursing’s Outpatient Nursing Service Standards and the Department of Health’s Covid free setting policy as a conceptual framework.  Purposive sampling was used to recruit participants, who were divided into two groups. The first group of participants comprised of four registered nurses working in the screening department, while the second group consisted of 40 patients who required treatment and had sought laboratory test as a referral certificate from Lampang Hospital and Koh Kha hospital.  The first group’s instrument consisted of sociodemographic data gleaned from group discussion structure queries while the second group was interviewed for sociodemographic information, patient waiting time, and patient satisfaction surveys.  Descriptive statistics: paired t-test an content-based were utilized for data collection analysis.

          In order to establish an efficient screening protocol within the screening department, the protocol consisted of a nurse behavior plan  and a service satisfaction plan.  This study has revealed statistically significant differences (p<.05) in patient satisfaction and patient waiting time scores when evaluating post-service development.