Factors Related to Quality of Work Life in COVID-19 Outbreak of Personnel in Health Promoting Hospitals, Nongkhai Province

Abstract

     This cross-sectional study aimed to examine the relationship between health workers' motivation and the quality of their working lives in sub-district health promoting hospitals in Nong Khai Province using Frederick Herzberg's Two Factor Theory. A total of 525 study populations were selected through a systematic random sampling of 207 participants using a structured questionnaire whose content was validated by three experts. The accuracy of the instrument was evaluated. The value of the Cronbach's Alpha coefficient was 0.96. We used descriptive statistics to describe motivational factors and the quality of work life. Using an Adjusted Mean difference and a p-value, a multivariate linear regression analysis was applied to evaluate factors influencing the quality of work life.

     The results indicated that overall motivation, motivating factors, supporting factors, and quality of life at work were all high. Factors related to the quality of work life of the health workforce were: salary and remuneration factor (Mean diff.Adj = 8.97; 95% CI: 3.051 to 14.34; p-value <0.001), work environment factor (Mean diff.Adj = 11.67; 95% CI: 6.12 to 17.22; p-value <0.001), function position factor (Mean diff.Adj = 10.93; 95% CI: 4.71 to 17.15; p-value<0.001), privacy factor (Mean diff.Adj = 13.47; 95% CI: 5.98 to 20.98; p-value <0.001).

     In addition to improving the quality of working life for health employees in subdistrict health promotion hospitals, it is recommended that they be motivated by providing compensation that is reasonable and commensurate with the performance characteristics of each position, as well as by encouraging good organizational relationships which enable collaboration despite personnel limitations for maximum efficiency.