The process of referral system between hospitals.

Referral system

Abstract

                    Referal process between hospital of referral center of Siriraj Hospital is a process of refer-in for treatment in Siriraj Hospital and refer out after treatment by referral system of referral center of Siriraj Hospital. The referral system is refer-in the patient to treatment by the doctor in Siriraj Hospital or between hospital to consist of befor forwarding, while forwarding, and return. The referal system helps hospitals with potential limits requesting cooperating from Siriraj Hospital with more equipment or have specialized personnel that can provide assistance, advice, and help to receive continuous patient care. In order for patients to receive quality medical services suitable for patients’ diseases at a reasonable price and convenient to access medical services, privilege, and respond to the policy: Universal Coverage for Emergency Patients: UCEP. Measure system performance by 4 level: 1. The process of notification and coordination 24 hour = 100%, 2. Data verification process Accuracy / completeness of documents used to refer patients = 100%, 3. The process of evaluating patients with adverse events (level E-I) from non-compliance with CPG in patient assessment before refer = 0, 4. The process of refer-in – refer-out the patients success in referral =100% and the adverse events (level E-I) while delivering patients = 0%, satisfaction of personnel in operation = 80%