Expectations and Behaviour of Physical Therapy outpatients on the standard of physical therapy services. Hua Hin Hospital

Abstract

The objectives of this survey research was 1) To study about patients expectation toward 6 elements of Physical Therapy services standard in hua hin hospital. 2) To study the physical therapy patient’s behavior. The sample size were 320 patients of Physical therapy department hua hin hospital. The data were analyzed by descriptive statistics consisted of means of percentage, mean, standard deviation. The result was found that; 1) The patients behavior, Most of the time for therapy at 08.00 -09.00 A.M.(38.30%). Frequency of received Physical therapy service were more than 5 times / month (70.30%). 2) Expectations of patients overall at high level (=4.18, S.D.=0.67), maximal was the facilities of instruments and equipment (=4.21, S.D.=0.73) fallowed by Physical Therapy process ( = 4.21, S.D.=0.75) Physical Therapy out come (=4.21, S.D.=0.76) Physical Therapy services (=4.19,S.D.=0.74) Environment and safety system (=4.14,S.D.= 0.77) and Physical Therapist (=4.13, S.D.=0.74). From this research; the physical Therapy Unit should focus on the management of equipment and facilities for the elderly in response to increased expectations in the future.