ผลของโปรแกรมการนิเทศทางการพยาบาลแบบมีส่วนร่วมต่อความพึงพอใจ และผลลัพธ์ทางการพยาบาล กลุ่มงานการพยาบาลผู้ป่วยอุบัติเหตุและฉุกเฉิน โรงพยาบาลนครพิงค์ จังหวัดเชียงใหม่

Suphanaree Kasemmala; Utthawit Jansiri; Kongkidakorn Nantadath

Authors

Suphanaree Kasemmala McCormick Faculty of Nursing, Payap University
Utthawit Jansiri McCormick Faculty of Nursing, Payap University
Kongkidakorn Nantadath McCormick Faculty of Nursing, Payap University

Keywords:

participatory nursing supervision, satisfaction, medication errors

Abstract

Introduction: Participatory nursing supervision plays a crucial role in patient care, leading to improved nursing quality and patient outcomes.

Research objectives: To study the effects of a participatory nursing supervision program on nursing satisfaction and outcomes of professional nurses in the Emergency Department at Nakornping Hospital, Chiang Mai province.

Research methodology: This quasi-experimental study used a single group, pretest-posttest design. The sample consisted of 32 professional nurses working in the Emergency Department, selected via purposive sampling. The research instruments consisted of a personal information questionnaire, a satisfaction questionnaire regarding participatory nursing supervision, a medication error incident record, the LINE Official Account application, a participatory nursing supervision manual and supervision plan. The instruments were evaluated by five experts, resulting in an overall content validity index of 1.00 and Cronbach’s alpha reliability coefficient of .92. Data were analyzed using descriptive statistics and paired t-tests, with the statistical significance level set at .05.

Results: Nurses reported significantly higher satisfaction scores after participating in the program compared to baseline (t = -31.51, p < .05). Additionally, the incidence of medication errors decreased following the program's implementation, dropping from 28 cases (5.23%) to 5 cases (0.92%).

Conclusions: The implementation of a participatory nursing supervision program improves the satisfaction of professional nurses in the Emergency Department and effectively reduces the incidence of medication errors.

Implications: This participatory nursing supervision program should be expanded to supervise professional nurses at all levels throughout the hospital. Continuous monitoring and follow-up of supervision outcomes are recommended to ensure patients receive high-quality, effective care.

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