The Development of “Friend from Heart” Application Program to Promote Well-Being of Undergraduate Students of Faculty of Education, Kasetsart University


  • Manatee Jitanan Faculty of Education Kasetsart University (Bangkhen Campus), Bangkok, Thailand
  • Varangkana Somanandana Faculty of Education Kasetsart University (Bangkhen Campus), Bangkok, Thailand
  • Sutasinee Jitanan Faculty of Science Naresuan University, Phitsanulok, Thailand
  • Usanee Lalitpasan Faculty of Education Kasetsart University (Bangkhen Campus), Bangkok, Thailand
  • Sumalee Kham-in Faculty of Education Kasetsart University (Bangkhen Campus), Bangkok, Thailand


application program, well-being, mental health, physical health, undergraduate students


       Introduction: Well-Being  is a crucial attribute of  individuals, particularly, among undergraduate students who will be a key human resource  of the country in the future. However,  well-being of undergraduate students urgently needed to be strengthened because of stress and depression.

      Research objectives: This study  aimed to build and develop "Friend from heart" application program  to promote well-being among undergraduate students of faculty of education, Kasetsart University.

      Research methodology: The study  consisted of 2 phases including:  (1) building and developing "Friend from heart" application program;  and (2) investigating the effect of "Friend from heart" application program on well-being of undergraduate students, faculty of education, Kasetsart University. Participants were 29 undergraduate students in the first to fifth year of faculty of education, Kasetsart University in academic year 2019. The participants were voluntarily recruited. .  Quantitative data were analyzed using  descriptive statistics (mean and standard deviation), and t-test for dependent samples. .  Qualitative data were analyzed  using content analysis.

       Results: The results showed that the developed "friend from heart" application consisted of four main areas: "chatbot", "mental health information", "physical health information", and "psychological counseling services."  The application was   appropriate to promote undergraduate students’ well-being.  The participants had a high level of satisfaction (mean=4.21) towards application.  Its convenience to use was a reason.  

         Conclusions: The development of "Friends from the heart" application in all areas promoted students' well-being.  A high satisfaction towards application usage was reported.

         Implications: (1) Users should use all functions of the application for maximum efficiency and effectiveness.  (2) Users could choose the functions in the application according to their situations that need answers at that moment or choose a method in the application that suits their perception.


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How to Cite

Jitanan M, Varangkana Somanandana, Jitanan S, Lalitpasan U, Kham-in S. The Development of “Friend from Heart” Application Program to Promote Well-Being of Undergraduate Students of Faculty of Education, Kasetsart University . JHNR [Internet]. 2021 Oct. 28 [cited 2022 Dec. 4];37(3):290-303. Available from:



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