A Report of The Project Development: The Development of Nursing Service System Management in Primary Care Cluster
Article Sidebar
Main Article Content
Abstract
This project aimed to develop the Primary Care Cluster (PCC) nursing service system management and capacity building of the nurses working in PCC. The project consisted of 2 phases: the development of PCC nursing service system management and the implementation of PCC nursing service system management. A target sample of 442 nurses and 442 families was recruited purposively. The evaluated tools included 1) the nurse’s knowledge test; 2) the nurse’s practice guideline; 3) the nurse’s satisfaction questionnaire; 4) family’s self- management assessment form; and 5) a record of people getting access to the services. Data were analyzed using percentage, mean, standard deviation and Paired t – test.
The results in the phase 1 revealed 3 components of PCC: 1) the input: system design, nursing staff, finance and equipment, health information and leadership and good governance; 2) the nursing service provision: in-house service, continuing of care, hand-on community service, networking and engagement, and providing information and advice; 3) outcomes indicated that the goal was achieved, the family could take care of themselves at home including access to the service. The results in the phase 2 found that knowledge of the nurses was high and they were able to comply with PCC nursing service management system (Mean 4.13,SD .48) and their satisfaction also was high (Mean 4.12, SD .78). The family could manage
Article Details
References
health policy on promoting family care team [internet]. 2015 [cited 2017 Jan 22]. available from:
https://www.hsri.or.th/sites/default/files/attachment/familycareteam_full_report_hsri.pdf. Thai
2. Strategy and Planning Division. Twenty-year national strategic plan for public health (2017-2036) [internet]. 2017 [cited 2018 Jan 28]. available from:
https://waa.inter.nstda.or.th/stks/pub/2017/20171117-MinistryofPublicHealth.pdf. Thai.
3. Bureau of Health Administration. Guideline for the implementation of primary care cluster for organizations. Bangkok: The Agricultural Co-Operative
Federation of Thailand; 2016. Thai.
4. Thailand Nursing and Midwifery Council. Nursing practice in the primary care cluster. [unpublished manuscript]. 2017 Jan 20. Thai.
5. Bureau of Nursing. Community nursing standards. Bangkok: Suetawa; 2016. Thai.
6. Nursing Division. Nursing supervision annual report 2017. [unpublished manuscript]. 2018. Thai.
7. Watsana Srivichai. Survey of health provision by primary care cluster in Tak province: expectation, utilization of health service, and satisfaction of the target
patients and caregivers. BJM 2018;5(1):64-82. Thai.
8. Strategy and Planning Division. Health indicators 2013 – 2014 [internet]. 2015 [cited 2020 Dec 25]. available from:
http://hdcservice.moph.go.th/hdc/main/index.php. Thai.
9. World Health Organization. Monitoring the building block of health systems: a handbook of indicators and their measurement strategies. Geneva: The WHO
Document Production Services; 2010. Thai.
10. Deming WE. Out of the Crisis. Massachusetts: The MIT Press; 1986.
11. Bureau of Primary Health System Support. List of primary care cluster [internet]. 2017 [cited 2017 Dec 20]. available from:
https://sites.google.com/site/primarycarecluster2017/regis1 Thai.
12. Hackman JR, Oldham GR. Work redesign. Massachusetts: Addison Wesley; 1980.
13. Department of Health Service Support. ABCDE-health literacy scale of Thai adults. Nonthaburi: Ministry of Public Health; 2014. Thai.
14. World Health Organization. The world health report 2008: primary health care (now more than ever) [internet]. 2017 [cited 2020 Dec 25]. available from:
https://www.who.int/whr/2008/en/
15. Kenneth NW, Gary PL. Developing and training human resources in organizations. The Academy of Management Review. 1983,8(1):163-66.
16. Strategy and Planning Division. Twenty-year national strategic plan for public health (2017–2036).1st ed. Nonthaburi: Ministry of Public Health; 2018. Thai.
