The Development of Nursing Staffing in the Medical Ward Using Smartphone Application, Somdech Phra Pinklao Hospital
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Abstract
The aim of this participatory action research was to develop and assess the effectiveness of employing nursing staffing in medical wards through a smartphone application at Somdech Phra Pinklao Hospital. The participants composed of 18 professional nurses working in the medical ward. The research was conducted using framework of Kemmis, et al (2014)'s action research cycle (PAOR), commencing with an analysis of the nursing staffing situation in the medical ward. This process included development planning (Plan), the creation of a smartphone application for manpower management (Act), implementation of this application (Observe), and evaluation of practice results (Reflect). The goal was to achieve nursing staffing through a smartphone application that suits the ward's context and helps mitigate current limitations. Qualitative data underwent content analysis, while quantitative data underwent descriptive statistics. The research findings were as follows:
1. The developed smartphone application for staffing included 5 features: patient admission and discharge, patient classification based on nursing needs, power calculation, and work shift scheduling.
2. The research participants expressed satisfaction with the jointly developed smartphone nursing staffing application. They felt they were a part of the research's success due to their involvement at every stage of the development process. The developed smartphone application for manpower management met user needs and was viable for implementation to address existing limitations in manpower management. This demonstrates its feasibility and potential to influence ongoing developments in manpower management in the future.
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