Patient Safety Culture as Perceived by Professional Nurses in a University Hospital in the Eastern Region
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Abstract
The purposes of this research were to study the patient safety culture as perceived by professional nurses at university hospitals in eastern region of Thailand and to compare the differences in perception of patient safety culture as classified by agency level, hospital level and the results of perception that covers the safety of patients in a total of 12 aspects. By simple sampling method, the 102 samples of professional nurses who work in inpatient and outpatient sections of nursing service division were selected. The research instruments consist of personal data questionnaires and culture safety questionnaires with reliability based on Cronbach’s alpha coefficient) equal to 0.78. The descriptive statistic, one way ANOVA and Independent t-test were used in data analysis.
The results of patient safety culture dimensional study revealed that the overall patient safety culture grade of “high” (M = 3.53, SD = 0.36). There are seven unit-level aspects of patient safety culture grade of “high”. However, five unit-level aspects of patient safety are “moderate” grade in aspects of frequency of event reporting, teamwork across hospital units, hospital handoffs and transitions, staffing, and hospital management support for patient safety (M = 3.47, SD = 1.04; M = 3.37, SD = 0.75; M = 3.15, SD = 0.79; M = 3.10, SD = 0.73, respectively). There was no significant difference in safety culture perception of professional nurses as classified by age, years of experience, and the safety culture training. (F2,99 = 2.49, p = .08; F2,99 = 2.67, p = .07; t100 = .66, p = .14, respectively)
According to the research, five unit-level aspects of patient safety are “moderate” grade in aspects of frequency of event reporting, teamwork across hospital units, hospital handoffs and transitions, staffing, and hospital management support for patient safety are at a moderate aspect. There is a suggestion that the administration should plan and promote the management in patient safety culture in hospital and manage appropriate allocation between staffs and workloads issues in order to improve the patient safety.
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