Satisfaction towards the quality of tap water in a village in Kumphawapi District, Udon Thani Province.

Abstract

Although, water quality in a village water prodution is improved, distributed water is found not up to standard possibly due to ineffective operators. This study is a descriptive research aiming to determine factors affecting quality of tap water. The study sample included all water supply operators and people residing in the village who were purposively selected. Data were collected through a water production record and questionnaires regarding satisfaction of tap water. Statistics analyzed are number, percentage, mean, standard deviation. Minimum and maximum values The results found that the levels of reamaning free chlorine in the tap water at the end of the pipeline at 50 households was lower than 0.2 ppm, which did not meet the standard. The data collected from the questionaires revealed that the majority were female, 72 percent, with an average age is 47.96 years (S.D. = 9.90). Satisfaction of the smell of tap water fell in a very good level (mean= 4.52, S.D. = 0.54), followed by the satisfaction of clarity, (mean = 3.96, S.D. = 0.75), sufficiency of tap water (mean = 3.92, S.D. = 0.72), color of water (mean = 3.60, S.D. = 0.60), and cleanliness (mean = 3.56, S.D. = 0.73). The satisfactory parameter falling in satisfaction at a moderate level was water flow (mean = 3.04, S.D. = 0.78). Also, it was found that there were three operators, aged 50-55 years old, with 1 - 4 years experience of water production, all of them had never been trained for water systems. The water quality had never been tested for the quality of tap water.