The Impact of Motivation on Productivity: A Study of Healthcare Professionals at City Hospital, Mandalay, Myanmar
Keywords:
Extrinsic motivation, Intrinsic motivation, ProductivityAbstract
Objective: Motivation is one of the major drives that integrate the internal and external stimuli that motivate a person's continued interest and dedication to a professional role or subject. This study aimed to determine how extrinsic and intrinsic motivational factors influence the productivity of healthcare personnel at City Hospital in Mandalay, Myanmar.
Materials and Methods: Two hundred healthcare professionals (46 medical officers, 95 nurses, 22 pharmacists, and 37 medical technologists) from City Hospital were selected at random using a quantitative methodology. To collect the data, questionnaires and face-to-face interviews are administered to healthcare professionals. The collected data was examined using descriptive analysis.
Results: The study revealed that external factors such as financial reward, accommodation, and transportation also affect work performance. Healthcare personnel was not extrinsically driven, particularly because they were dissatisfied with their current workload, salary, and hospital benefits. The healthcare professionals, on the other hand, were intrinsically motivated due to the nature of their work and their joyful and pleasant working environment. According to the study, there is a substantial correlation between extrinsic and intrinsic motivations and the productivity of health personnel at City Hospital.
Conclusion: City Hospital should use motivational policies that are based on both external and internal motivational blocks.
Keywords: Extrinsic motivation; Intrinsic motivation; Productivity
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