Efficiency Analysis and Suggestions for Development of OAR Smart Office Procurement System at the Office of Academic Resources, Prince of Songkla University

Abstract

            This research aims to study the performance of the OAR Smart Office procurement system at the Office of Academic Resources, Prince of Songkla University. The study covers the efficiency of the system in accordance with procurement processes, the general functionality of the system, and recommendations for system improvement. The participants in this study were 72 users of the OAR Smart Office procurement system at the Office of Academic Resources. Data were collected using questionnaires and analyzed using percentage, mean, standard deviation, and content analysis.

            The research findings indicated that the performance of the OAR Smart Office procurement system in relation to the procurement processes was at the highest level (M=4.62, SD=0.54), while the general functionality of the system was at a high level (M=4.42, SD=0.46). Recommendations for improving the OAR Smart Office procurement system included notifying relevant personnel involved in procurement operations, developing a user manual, utilizing QR codes, enhancing internal system data integration, and ensuring the stability of the internet connection.