Application of Lean Concept in the Management of the TQF 3 – TQF 6 Preparation Process in Physical Therapy Major, Faculty of Physical Therapy, Srinakharinwirot University

Abstract

          The purpose of this research was to develop the process of preparing TQF 3 - TQF 6 of the supporting department teaching and learning management by applying the Lean concept to eliminate wastage and increase the speed and efficiency of the work system. Faculty of Physical Therapy Srinakharinwirot University

          From collecting and analyzing the data, it was found that the preparation process and the waiting period for the amendment of the document from the first to the last step took a long time. resulting in wastage of cost, duration, distance, and the process of doing redundant activities It is a major cause of problems that occur in the TQF 3 - TQF 6 preparation system. It brings about process improvements by using Lean concepts and tools together with the application of information technology. as well as increase the effective communication process among personnel involved in the work system. as a result, the newly developed TQF 3 - TQF 6 preparation process Reduce the number of activities from 23 to 17 activities, representing 26.09%. the duration of work per course from 42.5 hours per course to 35.5 hours per course. accounted for 16.47% The cost of document preparation and the process distance is reduced by 100%

          which can be used as a good practice in the preparation of TQF3 - TQF 6 of the Faculty of Physical Therapy Srinakharinwirot University and applied to other courses at both the undergraduate and graduate levels.