Providing services that aim for excellence in the services of the Academic Support Line in higher education institutions

Abstract

         Excellence Service in their work is also the main goal of Supporting Staff. Because the supporting staff focuses primarily on service. Whereas academic excellence could be concentrate on the quality of teaching or research work, excellence of supporting role is mainly the behavior that show the attempts or intents, Excellence service is competency of supporting staff. In many cases, excellence must be reliably measurable, with enough credentials that the work is of highest quality, superior, or perfect. Supporting Staff must exhibit their willingness to provide their service according to their roles, knowledge, performance and skills of civil servants in higher education institutions, in conjunction with the important technique to achieve excellence in supporting roles, only then the Excellence of Service could be attained.