Students’ Opinion towards the Problems of OASIS (Online Access to Student Information Services) Online Registration System, Mahidol University International College

Abstract

The objectives of this research were to investigate the students’ opinion towards the 4 problem aspects of OASIS online registration system namely user - friendly, speed and stability, data accuracy, and function. The survey samples included 392 students from Mahidol University International College in academic year 2011-2012. Online questionnaires were used for data collection and the data was analyzed by using statistics such as percentage, mean, standard deviation, t-test and analysis of variance. The results revealed that students medially agreed with all 4 problem aspects of OASIS online registration system. The problem of speed and stability aspect was highly agreed, the problem of data accuracy and function was medially agreed, and the problem of user - friendly was lowly agreed by students. Male students had same opinion as female students towards the problem of speed and stability aspect with high agreement. On the speed and stability aspect, students were very highly agreed that the OASIS was slow when there were many students access it at the same time and also highly agreed that it was unstable. Comparative analysis of students’ opinion was classified by basic personal data; gender, student year, and major of study. A significant difference at the level of 0.05 was found that male students’ opinion towards the problem of user - friendly, data accuracy, and function was higher than female students’ opinion. First year students’ opinion towards the problem of speed and stability and data accuracy was lower than second year students, third year students, fourth year student, and upper fourth year students. Tourism and Hospitality Management students’ opinion towards the problem of user - friendly was lower than Business Administration students, Sciences students, Social Sciences students, and Entertainment Media Production students.