The Analytical Study in the Usage of Book Delivery Service of Central Library, Mahidol University Library and Knowledge Center

Abstract

         The purpose of this analytical research was to seek the information of library users in the usage of  Mahidol Library Book Delivery Service of Central Library, Mahidol University Library and Knowledge Center. The information was used to improve, to develop services, and to make decision in purchasing information resources of the Central Library, Mahidol University Library and Knowledge Center. Population and samples were users who used Mahidol Library Book Delivery Service from the year 2011-2013. Recording information generated by the program Microsoft Excel. Descriptive analysis was used to frequency and percentage.

         The research was found that request trends of Mahidol Library Book Delivery Service during the years 2011-2013 were higher. Requests of library users in Thai books (64.93 %) were more than English books (35.07%). Requests in sending books in Phayathai Campus were the highest quantity (frequency 66.94%). Requests in receiving books in Salaya Campus were the highest quantity (frequency 81.55%). Graduate / doctoral students requests were the highest quantity (frequency 33.59%). Social Sciences and Humanities requests were the highest quantity subjects(frequency 44.39%). Suggestions to improve and develop the services should be increased to the public relations activities for users among of Mahidol Library Book Delivery Service of Central Library, Mahidol University Library and Knowledge Center, in order to use resources wisely, make comprehensive and thorough backup requests, to prevent loss of data and can be exploited further. In case of the suggestions for purchasing additional information resources of the Central Library, the research has been shown that the requests of the users for printed books published in Thai and the publications in Science and Technology / Health Sciences are the most popular. Collection developers can apply these findings to the purchase decision for additional information resources of the Central Library, Mahidol University Library and Knowledge Center.