Factors Affecting Delays in Procurement Documentation by Supplies and Financial Accounting Personnel at Trakan Phuet Phon Hospital, Ubon Ratchathani Province

Abstract

Purposes : To investigate the documentation process and identify factors contributing to delays in the preparation of procurement documents by supplies, finance, and accounting officers at Trakan Phuet Phon Hospital, Ubon Ratchathani Province.

Study design : This study was a cross-sectional analytical research.

Materials and Methods : This study was a conducted from April to August 2025. The sample group consisted of 105 personnel involved in the procurement documentation process within the supplies, finance, and accounting departments of Trakan Phuet Phon Hospital. Data were collected using a questionnaire with a reliability coefficient (Cronbach's alpha) of 0.93. The data were analyzed using descriptive statistics (frequency, percentage, mean, and standard deviation) and inferential statistics (Multiple Regression Analysis).

Main finding : The overall level of the procurement documentation process and the contributing factors were found to be moderate, with mean scores (Mean ± SD) of 3.37 ± 0.82 and 3.06 ± 0.91, respectively. The factors that had a statistically significant effect on the delay in procurement document preparation were process-related factors and management and policy factors. Together, these two factors could explain 36.5% of the variance in the documentation delays (R² = 0.365).

Conclusion and Recommendations: The findings indicate that process-related factors and management and policy factors are significant predictors of delays in procurement documentation. This highlights the importance of reviewing and improving these areas to mitigate such delays and enhance operational efficiency.