The effect of Emergency severity communication box for patient relatives at emergency department of Pathumrat hospital Roi-Et province.

Abstract

Purpose: To study the effect of emergency severity communication box for patient relatives at emergency department of  Pathumrat  hospital Roi-Et province.

Design:  Qua-si  experiment  Research

Material and Methods: Samples were patient relatives at emergency department of  Pathumrat  hospital  Roi-Et province that meet the screening and screening criteria. Divided into a control group and an experimental group that were chosen at random. (Randomization) Each group of 33 people, the control group received the data as usual, the experimental group received the information from the emergency severity communication box innovation. Sets of tools were emergency severity communication box and general information and effect of innovation of emergency severity communication box. The instruments tested for content validity by 3 experts. Data analysis by frequency distribution, percentage and standard deviation The comparison of the mean perceptions of emergency according to the severity level was tested by t-test.

Main findings:  The experimental group had an average score of perception and understanding  more than the control group in all 3 areas, namely perception about illness group (p = .003), perception of severity ( p <.001 ) and Recognition of waiting time (p <.001 )

Conclusion and recommendations: Emergency severity communication box for patient relatives result to relatives to increase perception and understanding of illness group, severity level and the waiting time for treatment, which relevant departments should be used in emergency work.