A Data Quality for Report System 43 folders Procedure Using a PDCA Cycle on Health Network, Roi-Et Province

Abstract

Purpose : To study the problem, data quality development process, and evaluating the data quality development process a data quality for report system 43 folders procedure using a PDCA cycle on Health Network,  Roi-Et province

Study design : Action research: mutual collaboration approach. 

Materials and Methods : 62 of participants were consisted of relevant officers who qualified according to inclusion and exclusion criteria, comprising participants  in charge of information and information work, administrators, service providers, administrators, and   indicators. In this research, divided into preparatory stages, implemented, and evaluated were processed time 12 months. Data were collected using questionnaires and data quality inspection record form. The data were analyzed using frequency, percentage, mean and standard deviation. The results were analyzed and compared using percentage difference (% difference) and content analysis.

Main findings : Before intervention, it was found that problem of knowledge and practice related to data quality management according to 43 folders Procedure overall was at low and moderate level (67.8%) and (98.1%), respectively. Data quality for report system 43 folders procedure consists of (1) team building (2) root cause analysis using creative participatory planning meetings (AIC) (3) set priority of problem using cause and effect diagram or fishbone diagram (cause and effect diagram) (4) draw action plan (action plan) to take action to solve the problem, implementing, and evaluating . After intervention; participants had knowledge about data quality for report system 43 folders procedure, at an increased level (66.7%), performance increased at a good level. and quality of data quality classification in terms of accuracy (0.98%), consistency (0.46%), completeness (5.36%) and timeliness (0.10%).

Conclusion and recommendations : The next cycle of research should focus on developing knowledge and techniques for timely information delivery. Increase communication channels to solve problems from operations. or exchanging knowledge from the team