The effect of Emergency severity communication box for patient relatives at emergency department of Pathumrat hospital Roi-Et province.

Abstract

Purpose: To study the effect of emergency severity communication box for patient relatives at emergency department of  Pathumrat  hospital Roi-Et province.

Design:  Qua-si  experiment  Research

Material and Methods: Samples were patient relatives at emergency department of  Pathumrat  hospital  Roi-Et province, non-blind and ears, and can communicate with 200 person, which have been selected for a specific sample, then randomly join the experimental group, compared to the five different types of service.  Sets of tools were emergency severity communication box and general information and effect of innovation of emergency severity communication box. The instruments tested for content validity by 3 experts. Data analysis by frequency distribution, percentage and  Chi-square test. 

Main findings:  The perception and understanding in the classification of severity and waiting time, patient  relatives retention period before and after using the emergency severity communication box, there is statistically significant difference at level .01 , level  for  the  group of illnesses there is no difference.

Conclusion and recommendations: Emergency severity communication box for patient  relatives  result to relatives to increase perception and understanding of severity level and the waiting time for treatment, which relevant departments should be used in emergency work.