Factors Affecting the Intentions' Frontline Healthcare Workers to Stay in Ministry of Public Health, Health Region 1

Abstract

The intention to stay of frontline healthcare workers in response to the spread of COVID-19 is an important topic in global public health. The cross-sectional study aimed to investigate personal factors, perceived workload and job characteristics, organizational commitment, job satisfaction, and burnout; the level of intention to stay; and factors affecting the intention to stay of frontline healthcare workers in the Ministry of Public Health, Health Region 1. The sample group included 528 individuals who were frontline healthcare workers with the Ministry of Public Health, actively working during the COVID-19 pandemic in Region 1. A multi-stage random sampling method was used to select the sample group. The data were collected using a questionnaire. Data were analyzed using frequency, percentage, mean, standard deviation, and multiple linear regression analysis. The results showed that The mean age of samples was 37.28 years and 68.80% of them were female, perceived workload and, job characteristics, and job satisfaction was high (𝑥̅= 3.86 and 3.83), commitment to the organization was moderate (𝑥̅= 3.49), and burnout was low (10.4%). The intention to stay was relatively high (𝑥̅= 3.69). All predictive variables were statistically significant to the dependent variable, including job satisfaction, organizational commitment, monthly income, burnout, depersonalization, emotional exhaustion, age, burnout, and personal accomplishment. The coefficient of determination was 39.5% (R² = 0.395). Therefore, age, appropriate income, job satisfaction, organizational commitment, and burnout, when considered over time, can help increase the level of intention to stay.