Occupational Health Literacy and Work-Related Injuries: Case Study of Merchandise Store Workers
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Abstract
The objective of this research was for understanding the fundamental methods to develop health literacy in disease prevention and work-related injuries among merchandise store workers with high level of health literacy. Data collection were used health literacy questionnaires of occupational diseases prevention. The study used a qualitative case study method. The principal investigators selected the research setting including four department stores and conducted the research using in-depth interviews for 15 participants. All of them were the merchandise store workers that their duties involved lifting and arranging products by themselves, while they used forklift as a machine to move the large products. Occupational Illness and injuries were directly with their experiences and colleagues. These included muscle pain, low back pain, and accidental fall from high. Data analysis used content analysis method.
The results revealed that the basically reason of merchandise store workers, who got high level of health literacy. The finding showed that there were two groups as follows; including 1) the personal factors including the experience of occupational injury that motivated the workers to discover more knowledge, educational support to increase self-efficacy in communication and analytical thinking, the ability to use technological support in searching, and 2) environment factors in workplace including risk communication for developing self-awareness in occupational diseases, training in workplace to enhance knowledge and opportunity for completing data verification.
This study provided the elementary understanding to support the high level of occupational health literacy based on the knowledge gained. Finally, the further study should apply for developing the guideline of occupational health literacy among workers.
Article Details
Journal of Safety and Health is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) licence, unless otherwise stated.
References
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