Factors Affecting Work Satisfaction of Staff of Clinical Pathology Section in Somdet Phrasangkharat 17th Hospital, Supanburi Province

Abstract

The objectives of this descriptive research were to study : (1) factors on demographic and social characteristics; (2) factors on professional practice; (3) factors on perception of work motivation and support; and (4) relationship between the mentioned factors and work satisfaction among staff of Clinical Pathology Section in Somdech Phra Sangkharat 17th Hospital, Suphanburi Province. The research was conducted from all 30 staffs of Clinical Pathology Section. The instrument used was a self-reported questionnaire for collecting information relating to factors on demographic characteristics, professional practice, perception of work motivation and support, and work satisfaction with total reliability value of 0.85. The research was approved from the Ethical Committee for Human Research of Somdech Phra Sangkharat 17th Hospital, Suphanburi Province. The analytical statistics were percentage, mean, standard deviation, independent t-test, and Pearson’s Correlation Coefficient at p≤ 0.05.

The findings of this research were that : (1) factors on demographic characteristics were found that the staffs were male (53.3%) and female (46.7%). They had age between 31-40 years old (43.3%), average age of 34.47 years old, maximum/ minimum age of 21/54 years old, single status (73.3%), and bachelor degree (86.7%); (2) factors on professional practice were found that most of the staffs were offcials (70.0%) with equal proportion of working time in this Section for 11-15 and 21-25 years (23.3%) and worked at both offce hour and shift work of morning, afternoon, and night shifts (73.3%); (3) factors on work perception and support were found that the staffs perceived overall work motivation and support at the moderate level; (4) the staffs had overall work satisfaction at the moderate level. Relationship between the mentioned factors and work satisfaction were found that there was difference between perception on overall work support factors, aspect-based offce relationship and offce environment with work satisfaction during working time with statistical signifcance, and there was high positive relationship between perception of overall work motivation factors and overall work support with work satisfaction among the staffs at statistical signifcance.

Suggestions on offce administration were that work schedule of morning, afternoon, and night shift should be equally provided among the staffs. Additionally, the materials, equipments, and work instruments with modern technology should be provided for promoting more safe, rapid, and accurate work.