Development of a nursing service system for patients infected with Coronavirus 2019 in Busarakham Hospital

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Thanyaluck Ongarjithichai
Pisamai Nophakulsatit
Sumana Yuadyong
Pornnapa Chaiarsa

Abstract

In the situation of the coronavirus disease 2019 (COVID-19) outbreak, Busarakham Hospital is the largest field hospital in Thailand. The development of a nursing service system in Busarakham Hospital, included support, supervision, monitoring, and control of nursing services. The goals of the development were patient safety,  response to health needs,  outcomes and management of nursing outcomes based on the nursing standards of the Thai Nursing and Midwifery Council which follow the concepts of the quality management cycles of PDCA and 4M. Key factors for the development of the nursing service system comprised organizational management, resource management, human resource management, work system management, nursing service process, nursing quality development system, evaluation, and management of the nursing service system in Busarakham Hospital. There were 5 service systems consisting of 1) referral system, 2) loading system, 3) patient care system, 4) treatment system, and 5) monitoring patients through CCTV . The systems enable the personnel to work in critical, difficult, and complex situations. The patients received safe services and responsive healthcare needs. This hospital can serve as a model of nursing services for large field hospitals across the country.

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How to Cite
Ongarjithichai, T. ., Nophakulsatit, P. ., Yuadyong, S., & Chaiarsa, P. (2022). Development of a nursing service system for patients infected with Coronavirus 2019 in Busarakham Hospital. BCNNON Health Science Research Journal, 16(3), 151–161. retrieved from https://he01.tci-thaijo.org/index.php/JHR/article/view/258970
Section
Original Articles

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