Nursing organization diagnosis based on high performance organization management: a case study of a government nursing organization in Pathumthani Province
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Abstract
Background: Nursing organization diagnosis is important for the development of a high performance organization (HPO).
Objectives: to provide a diagnostic tool for nursing organization management using the high-performance approach and to diagnose nursing organization management.
Methods: This qualitative research used a purposive sampling technique to recruite: 1) a group of 6 diagnostic tool providers and 2) a group of 12 Organizational assessors. An organization assessor tool of Charoen Pokphand (CP Excellence in HPO) was used to collect the data from a focus group. Then the 12 head nurses analyzed the nursing organizations using the Nominal Group Technique.
Results: The diagnostic tool can be used to assess nursing organization management that employed the high-performance organization’s approach. The results of nursing organization management diagnosis that employed the high-performance organization’s management approach showed that there were four sections with the highest average score. These were the operations focus, stakeholder practices, governance system, and decision making for sustainability sections. The sections with the second-highest average score were seven sections. These are the leadership, strategy development, people focus, innovation development, customer focus, data, information, and (information technology; IT) management, and organizational performance measurement and analysis and innovation sections. Lastly, the assessment results with a low score are the green economy and results section.
Conclusion: Nursing organization analysis can be used to provide information about organizational strengths and weaknesses for high-performance organization development.
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บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของวิทยาลัยพยาบาลบรมราชชนนี จังหวัดนนทบุรี
ข้อความที่ปรากฏในบทความแต่ละเรื่องในวารสารวิชาการเล่มนี้เป็นความคิดเห็นส่วนตัวของผู้เขียนแต่ละท่านไม่เกี่ยวข้องกับวิทยาลัยพยาบาลบรมราชชนนี จังหวัดนนทบุรี และคณาจารย์ท่านอื่น ในวิทยาลัยฯ แต่อย่างใด ความรับผิดชอบองค์ประกอบทั้งหมดของบทความแต่ละเรื่องเป็นของผู้เขียนแต่ละท่าน หากมีความผิดพลาดใด ๆ ผู้เขียนแต่ละท่านจะรับผิดชอบบทความของตนเองแต่ผู้เดียว
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