THE QUALITY OF WORK LIFE OF EMPLOYEES AT PRABOROMARAJCHANOK INSTITUTE (HEADQUARTER)

Abstract

This quantitative research aimed to 1) examine the quality of work life (QWL) of employees at the Praboromarajchanok Institute (Headquarter), and 2) compare their QWL to their personal factors. The research sample consisted of 150 Institute’s employees who was selected using Yamane’s (1973) formula. A questionnaire was employed as the research instrument which demonstrated content validity ranging from 0.60 to 1.00, and a reliability of .968. The data was analyzed using descriptive statistics (including frequency, percentage, mean, and standard deviation) and inferential statistics (including t-test, and one-way ANOVA). The research findings revealed that 1) the overall QWL of employees at the Praboromarajchanok Institute (Headquarter) was at a moderate level (M = 3.47, S.D. = 0.61), and 2) significant differences in QWL compared to personal factors were found based on age, marital status, employment type, average monthly income, and length of service (p < .05), while no significant differences were observed by gender or education level. Research recommendation: the organizations should consider providing compensation that is adequate and commensurate with employees’ workload, foster an appropriate work environment, and ensure equitable and appropriate educational support for employees at all levels.