The Development of Knowledge Management in a Private Hospital in Bangkok Metropolitan

Abstract

          At present, knowledge management has been used in organizations in both private and public sections. The  administrator uses the knowledge    management as one of the strategies in quality management it does not have a unique model.

          This descriptive research aimed to develop knowledge management in a private hospital in Bangkok Metropolitan and assess the possibilityofit's implication. The sample of 30 nurses who had been working in emergency department of a private hospital, was purposively selected. The research tool wan an evaluation form. Its content validity index was 0.92 and its Cronbach alpha coefficient was 0.33. Data were analyzed using frequency, percentage, mean, and standard deviation. The results were as follows.

          1. The developed knowledge management included 4 process of knowledge management 1) knowledge   creation consists of five activities 2)  knowledge storage consists of five   activities 3) knowledge transfer consists of  three activities 4)  knowledge  utilization  consists of  three activities including 16 activities.

          2. The possibility of knowledge management implication in overall was at the high level ( = 3.78 , SD=0.57) as well as in 4 steps and in all item.

          The leader should be promoting knowledge management in organize to provide the highest level in all of activities and lead these activities of knowledge management to real practicality and evaluated continuously.