Perceived Organizational Support factors effect on Work Engagement of Operational Level Staffs in the Electrical Appliance Industry in Rayong

Abstract

          The purpose of this research were to study  the level of perceived organizational support and the level of work engagement in operational level staffs and the predicting variables of perceived organizational support factors effect onwork engagement of operational level staffs. The sample was 367 persons of operational level staffs in the electrical appliance industry and the. The research tool was a questionnaire. The statistical analysis were percentage, mean, standard deviation, Pearson’s product moment correlation coefficient, and multiple regression analysis.

          The results were as followed; In overall, the perceived organizational support of operational level staffs in the electrical appliance industry was in high level, similarly, the work engagement was also in high level. When considered the work engagement by aspect, there were in high level in all aspects. The research result showed perceived organizational support variables could be used to predict the work engagement with 53.40 percent. The variables influencing on prediction were help is available from the organization when employees have a problem; the organization really cares about employees well-being; the organization cares about employees general satisfaction at work; the organization values employees contribution to its well-being and the organization cares about employees opinions.