The Effect of Chatbot Program Development on Knowledge of Safe Sex among Royal Thai Army Conscripts

Abstract

This research is a research and development. The objectives were to develop a chatbot program for safe sex knowledge, assess knowledge about safe sex, and satisfaction assessment with the related to chatbot program. The sample group is 30 conscripts. The research instruments consist of a chatbot program, a safe sex knowledge assessment form, which has a content validity index of 0.86, a Kuder-Richardson reliability of 0.90, and a satisfaction assessment form for the chatbot program, which has a content validity index of 0.88, and a Cronbach's alpha coefficient of 0.95. Data were analyzed using frequency, percentage, mean, standard deviation, and knowledge comparison using Paired T Test.

The findings revealed that: 1) The development of the chatbot program as an automatic response system, the knowledge before and after using the chatbot on safe sex were significantly different at the 0.01, and the average score of the knowledge after using the program was 9.13, which was higher than before using 7.23. 2) Overall satisfaction with the chatbot model for safe sex is at a high level (M = 4.21). The rapid counteraction system and authentic work obtained the highest average rating (M=4.50). The next counteraction system is confidentiality, which encourages people to be brave whenever asking questions (M=4.33). The counteraction system's lowest average was the accuracy of questioning counteraction (M=3.90). The overall level of content satisfaction regarding the safe sex chatbot program is high (M=4.37). The chatbot program with the highest average level was the modern program (M=4.63). The next was easy to understand (M=4.53). The lowest level average was on appropriate for the needs (M=4.03), the improvement of using a chatbot program to promote personal ability to learn independently.