Burnout and its related factors among workers in a private hospital, Bangkok

Abstract

             Burnout is a psychological syndrome that affects the physical, mental and behavior of the worker resulting in a negative impact on individual and organization. This Cross-sectional study aimed to investigate burnout and its related factors among staff in a private hospital. Study samples comprised of 284 medical and non-medical staffs proportionated sampling from every sector in a hospital. The data was collected using self-administered questionnaire during April to May 2021. Data was analyzed by descriptive and inferential statistics using Chi-square test and Multiple Logistic Regression analysis.

            The results showed that 36.3% of samples had a high level of burnout. The medical staff with direct care of patients have the highest level of burnout (63.1%). The factors significantly associated with burnout were age less than 35 years (OR = 2.21, 95%CI = 1.352-3.622), single status (OR = 1.75, 95%CI = 1.058-2.917), work experience less than 10 years (OR = 2.67, 95%CI = 1.613-4.448), no burden of dependence (OR = 2.06, 95%CI = 1.239-3.445), mental health condition (OR = 20.24, 95%CI = 4.60-88.92), low supervisors and colleagues support (OR = 4.30, 95%CI = 2.56-7.23), low organization support (OR = 5.92, 95%CI = 3.48-10.07), and high work-related stress (OR = 4.23, 95%CI = 2.17-8.25).

            The findings are useful for organizing activities to prevent burnout in medical staff especially those aged under 35 years old, such as a reduce work stress project, increasing social support from all levels. These could promote happiness in the workplace which could maintain good quality personnel in the organization and further provide impressed service to customers.