Factors associated with job retention among caregivers of dependent older adults in the long-term care system, Khon Kaen Province

Authors

  • Siwaporn Khumhirun Faculty of Nursing, Khon Kaen University
  • Nadchanan Wongchalee Faculty of Nursing, Khon Kaen University
  • Nisachon Bubpa Faculty of Nursing, Khon Kaen University

Keywords:

work retention, caregivers of older persons, dependent elderly, long-term care

Abstract

This analytical cross-sectional study aimed to examine factors associated with job retention among caregivers (CGs) of dependent older adults in the long-term care (LTC) system in Khon Kaen Province, Thailand. The sample consisted of 214 CGs aged 18–65 years who had completed the 70-hour caregiver training program of the Department of Health and were actively working in the provincial LTC system. A multistage sampling technique with proportional allocation was applied to ensure representativeness across administrative areas. Data were collected using four questionnaires assessing 1) personal factors (general information, knowledge of elderly care, stress, attitudes, caregiving experience, CG work experience, workload, and health status) 2) motivational factors and 3) social support. Data were analyzed using descriptive statistics, Spearman’s rank correlation (equation), and Eta correlation coefficient (η).

The results showed statistically significant positive correlations (p < 0.001) between job retention and social support (equation=0.668), attitudes (equation = 0.569), motivation (equation = 0.452), duration of CG experience (η = 0.484), knowledge of elderly care (equation = 0.294), education level (η = 0.289), income sufficiency (η= 0.259), primary occupation (η= 0.224), monthly income (η= 0.217), and living status (η= 0.153). Stress was negatively correlated with job retention (equation = -0.406). The findings highlight that receiving social support, adequate motivation, positive attitudes, and sufficient knowledge enhance confidence and satisfaction in CG roles, thereby promoting job retention. To strengthen the sustainability of the LTC workforce, strategies should focus on capacity building for CGs, recognition and appreciation activities, and integrated community-based support from all relevant sectors.

References

Department of Older Persons, Ministry of Social Development and Human Security. Situation of the Thai older persons 2021 [Internet]. Bangkok: Department of Older Persons; 2022 [cited 2024 May 2]. Available from: https://www.dop.go.th/download/knowledge/th1663828576-1747_1.pdf. (in Thai)

Department of Health, Ministry of Public Health. Report on the number of elderly caregivers [Internet]. Nonthaburi: Department of Health; 2023 [cited 2024 May 2]. Available from: http://ltc.anamai.moph.go.th (in Thai)

[CG1]. Caregiver, Khon Kaen Province. Personal communication. In-depth interview. 2025 Feb 20. (in Thai)

Juama S, Sriruecha C. Motivation and administrative factors affecting the dependent elderly care of the village health volunteer at Si Bun Rueang District in Nong Bua Lam Phu Province. KKU J Public Health Res 2018;11(3):54-60. (in Thai)

Yusamran K, Chanaphan S, Kaenkan P. Stress and coping of caregivers of dependent older persons, Mueang district, Nakhon Ratchasima province. Regional Health Promotion Center 9 Journal 2022;16(1):1-16. (in Thai)

Sun LL, Zheng L, Chen LL, Wang ZD, Li Q, Liu L. Experiences of formal caregivers of elderly inpatients with physical disabilities in China: a qualitative study. BMC Nurs 2024;23:392. Available from: https://doi.org/10.1186/s12912-024-02019-3

Chumyuen S. Factors affecting role performance of caregivers for dependent elderly in Uttaradit province [master's thesis]. Phitsanulok: Naresuan University; 2020. (in Thai)

Khomsom C, Lakamphan S, Boonyamalik P. Factors influencing caregiving for dependent elderly in long-term care system, Roi Et province. Thai Red Cross Nurs J 2019;12(2):193-207. (in Thai)

Sutthirit S. Stress among caregivers of bedridden elderly in Surat Thani province. Reg 11 Med J 2021;35(2):1-12. (in Thai)

Manopkawee N, Putcharoen N, Supprasert W, Ridpasom K. Factors associated with the stress of the elderly in Huai Kapi subdistrict, Mueang district, Chonburi province. J Off Dis Prev Control 9 Nakhon Ratchasima 2024;30(2):64-74. Available from: https://he02.tci-thaijo.org/index.php/ODPC9/article/view/264496. (in Thai)

Kompichit S. Motivation affecting participation in dengue hemorrhagic fever prevention and control of village health volunteers of Seutao subdistrict, Chiang Yuen district, Maha Sarakham province. Acad J Mahasarakham Prov Public Health Off 2019-2020;4(7):180-93. (in Thai)

Hou CH, Chen PL. Optimism, social support, and caregiving burden among long-term caregivers: the mediating effect of psychological resilience. Int J Ment Health Promot 2024;26(9):697-708. Available from: https://doi.org/10.32604/IJMHP.2024.051751

The Bangkok Insight. Transfer of health promoting hospitals to PAOs progresses to 40 provinces, 2,932 facilities [Internet]. Bangkok: The Bangkok Insight; 2023 [cited 2024 Nov 29]. Available from: https://www.thebangkokinsight.com/news/politics-general/general/1001153/. (in Thai)

Taunton RL, Krampitz SD, Woods CQ. Manager impact on retention of hospital staff: part 1. J Nurs Adm 1989;19(3):14-9.

Peramatzis G, Galanakis M. Herzberg's motivation theory in workplace. Psychol Res 2022;12(12):971-8. doi:10.17265/2159-5542/2022.12.009.

Netpradit N. Causal factors affecting elderly caregivers' intention to retain: a case study of elderly care business in the Upper North Area 1. Rajapark J 2023;17(52):193-210. (in Thai)

Jirawatkul A. Health science statistics for research. Bangkok: Wittayapat; 2015. (in Thai)

Mahattanirundkul S, Poompaisanchai W, Tapanya P. Development of the Suan Prung stress test. Acad Psychiatr Psychol J 1997;13(3):1-20. Available from: https://he01.tci-thaijo.org/index.php/APPJ/article/view/90246. (in Thai)

Wongakeaksorn T. Factors related to job retention among personnel of Ban Pong Hospital, Ratchaburi province [master's thesis]. Nonthaburi: Sukhothai Thammathirat Open University; 2018. (in Thai)

Bloom BS. Human characteristics and school learning. New York: McGraw-Hill; 1976.

Best JW. Research in education. 3rd ed. Englewood Cliffs (NJ): Prentice-Hall; 1977.

Pharapradit I, Buaphan P. Personal characteristics and administrative factors affecting elderly care among village health volunteers in Mueang district, Sakon Nakhon province. Res Dev Health Syst J 2019;14(1):623-31. (in Thai)

Wongchaichan T, Sriracha C. Motivational factors influencing the work of elderly care assistants in Kalasin province. J Health Syst Res 2019;12(3):9-12. (in Thai)

United Nations. Transforming our world: the 2030 agenda for sustainable development. New York: United Nations; 2015.

Downloads

Published

2026-06-28

How to Cite

1.
Khumhirun S, Wongchalee N, Bubpa N. Factors associated with job retention among caregivers of dependent older adults in the long-term care system, Khon Kaen Province. J Nurs Sci Health [internet]. 2026 Jun. 28 [cited 2026 Sep. 4];49(2):172-87. available from: https://he01.tci-thaijo.org/index.php/nah/article/view/281930

Issue

Section

Research Article