Achievement of Primary Care Clusters System at Lamphun Province in 2018

Abstract

The mixed method research aimed to study the achievement of primary care clusters (PCC) system. For quantitative research, the sample group obtained from multi-stage random sampling was 362 people receiving health service. Research tool was one assessment form of the achievement of PCC system including two parts including part 1: demographic data, and part 2: quality of life of the people receiving health service. Cronbach’s Alpha Coefficient reliability was 0.93. For qualitative research, the sample group obtained from simple random sampling was 30 people. Research tool was in-depth interview including two parts including part 1: the perception of the achievement of PCC system, and part 2: the satisfaction towards PCC.  The data were analyzed using descriptive statistics for quantitative data and using content analysis for qualitative data. The research found that the achievement of PCC system in the overall was at a good level. Considering each aspect, the findings of this study revealed three parts. First, the perception of the achievement of PCC system found that the samples recognized that there was PCC from telling of family members. Also, they perceived the difference in PCC and traditional health promotion hospitals. Second, the satisfaction towards PCC was at a high level for the quality of the team's care (48.90%), fairness (49.40%), friendly (51.70%), and the promotion of self-reliance potential and family members (44.50%). Third, for quality of life, most of the samples had a good quality of life (47.20%) by looking at the underlying disease as an obstacle in daily life, but still have enough money to spend as needed. Moreover, they must rely on medication or symptomatic treatment. They also satisfied with their own health and perceived that the surrounding environment was good for health.