Out-of-Hospital Emergency Patient Care in Urban Community: Reflection of Female Emergency Medical Service Nurses’ Experiences
Keywords:
Female Emergency Medical Service Nurses, Out-of-Hospital Emergency Patient Care, Gender SensitivityAbstract
This study aimed to explore the experiences of female emergency medical services (EMS) nurses in providing out-of-hospital emergency care in Urban Community. The study employed the qualitative phenomenology research methodology and applied the Critical Incident Technique for data collection. The informants were 12 female professional nurses with at least two years of experience as EMS nurses in out-of-hospital emergency care. Data were collected through in-depth interviews, observations, and field notes. The data were analyzed using thematic analysis.
The findings revealed four key experiential themes: 1) The gentleness of women builds trust with service recipients, 2) Managing emergencies amidst cultural diversity, 3) Handling mental health cases by female EMS nurses, and 4) Understanding emergency symptoms specific to female patient care. The research findings reflect the crucial role of female EMS nurses in the emergency medical system, particularly in building trust, providing culturally sensitive care, and managing and understanding specific symptoms in female patients. Therefore, enhancing the capabilities of female EMS nurses, developing guidelines for female patient care, and increasing training on cross-cultural patient care are essential for improving the efficiency of the emergency medical system.
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