A Study of Nursing Service Management of an Aob Aoon Nursing Community Clinic
Keywords:
Nursing service management, Community Nursing ClinicAbstract
The research aims to study the nursing service management of AOB AOON Nursing Community Clinic using the Ethnographic Delphi Futures Research (EDFR) technique. The research respondents were 17 experts. The research method was divided into 3 rounds of data collection: Round 1, an interview on the nursing service management. Round 2, the data obtained from the interview were analyzed to develop a questionnaire for experts to estimate the trend and importance of the nursing service management. Round 3, the data from the 2nd round were calculated for the median and the interquartile range (IR) The findings of the research revealed that the study of the nursing service management model at AOB AOON Community Nursing Clinic consisted of 5 components as follows: 1) Service in the clinic includes providing health promotion and prevention service according to age group risk, primary care services and rehabilitation service 2) Service in the community includes providing home health care 3) Referral services for patients includes coordinating with other health care settings for transferring patients to receive appropriate treatment 4) Service provision through Information Technology includes giving health counselling and regular follow up via application, providing health education and keeping nurse notes with information technology systems 5) Prevention and infection control in community service includes planning, developing, implementing and evaluating infection prevention and control activities. These findings indicated that nursing activities of nursing service management of an Aob Aoon nursing community clinic as a basis for providing standardized nursing services and meeting the needs of service recipients.
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