A Confirmatory Factor Analysis of an Inpatient Department Users Experience Assessment form based on Healthcare Healing Environmental Concept
Keywords:
Confirmatory factor analysis, User service experience, Healing environmental conceptsAbstract
The objective of this research was to develop and check the concordance confirmatory of the inpatient department users experience assessment form based on healthcare healing environmental concept. The sample size was 200 patients in the inpatient ward of a secondary hospital in Thailand. The data were collected using the developed questionnaire with the Index of Consistency (IOC) = 0.93 and the Content Validity Index (CVI) = 0.915., Confirmatory Factor Analysis (CFA) and consideration by item get the suitable result, there are 35 variables in 5 elements or factors left. When analyzing the confirmatory factors found that the weight values of the factors were positive value between 0.518-0.888 with statistically significant level = 0.05. The results of the concordance test of the users experience model were found that the chi-squared score = 400.216 at the degree of freedom (df) = 448, the probability = 0.902 (CMIN/DF), the goodness-of-fit index (GFI), The adjusted goodness-of-fit index (AGFI) and Confirmatory Fit Index (CFI) = 0.902, 0.863 and 1.000 sequentially, The Standardized Root Mean Square Residual (SRMR) = 0.000 and the root mean square error of approximation (RMSEA) = 0.000 which shows that the model of the inpatients department users experience factors comply with the empirical data in good condition.
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