The Effectiveness of a Digital Break Reminder Based on the 20-20-20 Rule on Computer Vision Syndrome among Hospital Support Staff

Authors

  • Ekke Kunphol Institute of Occupational and Environmental Medicine, Nopparat Rajathanee Hospital
  • Supakorn Tultrairatana Institute of Occupational and Environmental Medicine, Nopparat Rajathanee Hospital

Keywords:

computer vision syndrome, 20-20-20 rule, digital break reminder, hospital support staff

Abstract

Objectives: Hospital support staff are at high risk of Computer Vision Syndrome (CVS) due to prolonged computer use. While the 20-20-20 rule is a standard recommendation for eye rest, adherence is often poor without active reminders. This study aimed to evaluate the effectiveness of a digital break reminder software , based on the 20-20-20 rule, in reducing CVS severity among hospital support staff. Methods: A quasi-experimental study was conducted with 43 support staff members working at a hospital in Bangkok, who used computers for more than 4 hours daily. The EyeLeo software was installed on participants' computers to provide automatic break reminders every 20 minutes for a duration of 3 weeks. CVS severity was assessed using the Thai version of the Computer Vision Syndrome Questionnaire (CVS-Q) at baseline, week 2, and week 3. Data were analyzed using Repeated Measures ANOVA. Results: The study found that the mean CVS severity score significantly decreased after the intervention (p < 0.001). The prevalence of CVS dropped from 100% at baseline to 97.7% at week 2, and significantly further to 41.9% at week 3. These findings suggest that consistent use of the reminder software over time leads to better symptom relief. Conclusion: The application of the 20-20-20 rule via digital reminder software is effective in reducing both the severity and prevalence of CVS. It is a practical and low-cost intervention recommended for occupational health promotion in hospital settings.

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Published

2026-04-30

How to Cite

1.
Kunphol E, Tultrairatana S. The Effectiveness of a Digital Break Reminder Based on the 20-20-20 Rule on Computer Vision Syndrome among Hospital Support Staff. JPMAT [internet]. 2026 Apr. 30 [cited 2026 May 4];16(1):18-31. available from: https://he01.tci-thaijo.org/index.php/JPMAT/article/view/281308

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Original Article