The Development of an Intelligence Report System for NCDs Risk Screening from Annual Health Check-Up Results of Outpatients

Abstract

Objective: the objectives are to study the requirements for developing an intelligence report system for screening the risk of non-communicable diseases (NCDs) based on annual health check-up data of outpatients, to develop the system, and to evaluate user satisfaction. Methods: This study employed a mixed-methods research approach, combining qualitative and quantitative data collection methods. Qualitative data were collected through focus group interviews with 11 participants to explore user requirements. User stories and acceptance criteria were then created from these requirements to guide the development of the intelligence report system. An intelligence report system was developed using the agile methodology. Quantitative data were collected through a user satisfaction assessment conducted after a 4-week period of user testing involving 27 participants. All data were collected at Fort Surasi hospital. Results: The qualitative approach revealed the need for an intelligence report system to reduce duplication of human work, such as screening and analyzing annual health data according to the agreed criteria. The quantitative approach showed that after a 4-week trial of the intelligence report system, users’ satisfaction was rated as 'highly satisfied' in all areas. Conclusion: The intelligence report system for screening the risk of non-communicable diseases (NCDs) based on annual health check-up data of outpatients was developed using the agile methodology and Tableau Cloud. After the development of the intelligent report, staff no longer needed to print examination results or count data manually, consistent with the expected outcomes of agile development, such as reducing errors, delays, and redundant work. Work efficiency could be improved by utilizing the information from the intelligent report to support decision-making, health data management, create health promotion activities and the tracking of personnel to participate in health promotion activities.